Quooker or Insinkerator?

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September 27, 2008 at 2:36 pm #6917
marc1106	Am currently planning a kitchen for a client whom has requested a "boiling water tap" and they have not voiced a preference so as topic heading reads, which one would you supply or does anyone have experiance with either brand to give me an unbiased opinion. thanks in advance Marcus.
September 29, 2008 at 9:38 am #6918
timfoley	Well I can offer an unbiased opinion here Marc but must confess I have no experience of witnessing the performance of either. In-Sink Erator HC-1100 dispenses both hot and cold filtered water from a monobloc application and retails at around £430 The more stylish but costlier Quooker comes in a variety of designs and finishes yet retails at aound £695 for the entry level tap. Both employ good safety features and the Quooker claims that safety is of a higher degree with a fine spray dispensing method as opposed to a solid stream of water. Installation for both is similar, using a tank mounted under the sink. If aesthetics is the main criteria then Quooker is the thing to choose but personally I like the fact that the In Sink Erator distinguishes itself from a more conventional looking tap and that’s of course easier to impress upon inquisitive young minds. With the additional ability to dispense cold filtered water from the same spout, then value for money wise In-Sink-Erator’s HC 1100 wins the battle of the wallet in my humble opinion
October 9, 2008 at 9:52 am #6922
Quookerman	Marcus, I read with interest Tim’s reply regarding the Quooker/ISE dilemma, the two products are often compared on a direct basis and I would concede that, on paper, there are similarities. However, in order to aid you with your decision, I thought you should be made aware of some of the benefits of the Quooker product over other products currently on the market. The Quooker is the only product that delivers water at boiling point, 100 degrees, and while our competitiors will tell you that they are almost at boiling point, it is not until you hit that point that you are truly able to dispose of the kettle (which for the majority of clients is the whole object of the exersize). Take something as simple as the humble cup of tea. The Tea Council website will tell you that to make the perfect cuppa you need water that is both at boiling point and well oxygenated, the Quooker delivers both. There are a multitude of other applications that demand boiling water, sterilising knives, chopping boards and babies bottles to name but three, and unless the whole system is kept above 100 degrees then there is the potential for bacteria to flourish. As a measure of the integrity of the Quooker system there are currently 13 patents in force to protect this unique way of delivering boiling water. Safety is always a prime consideration with a new to market product and where boiling, or hot, water is concerned it is even more important. With this in mind, we have designed into our taps not one but three features that have resulted in an unblemished safety record over the last 15 years, despite there being over 250,000 units in operation in Europe, 1. The tap has a locking device that prevents the tap being turned on by inquisitive hands 2. The water is delivered in a spray rather than a continuous jet of water, this means that even if the worst should happen and a hand does come into contact with the water, it will not scold or burn even though it is at boiling point 3. The Quooker spout is completely adjustable both vertically and horizontally. So whether you’re filling a cup or a pasta pot you are still able to deliver the water directly into the receptacle, and you can position the tap either over the worktop or over the sink (or, in the case of an island installation, the full 360 degrees!). Another feature that designers find particularly pleasing is the vast array of taps available with the Quooker, there are 4 different styles of tap and six different finishes to chose from, giving the flexibility to find the perfect match for the accompanying mixer tap. Quooker specialise in the delivery of boiling water, it is the only product we market and was almost 25 years in development prior to it’s launch in The Netherlands 15 years ago. As a measure of it’s success over 25,000 Quooker’s will be sold in The Netherlands alone this year. This extended development period means that the product we are now able to offer to the UK market is not only tried and tested over many years but is of superb build quality and design. Please drop me a line if you want to know more about the Quooker and it’s benefits, Neil Hartshorne National Account Manager Quooker UK
October 10, 2008 at 3:36 pm #5230
timfoley	Neil, Thanks for your providing more elaborate details on the Quooker and it’s good to see the manufacturers representatives getting involved in assisting buyers with their choices, seems like a new trend and one I admire very much. In referring back to my original conclusion, one question I do have for you Neil is, can we expect to see the product becoming more affordable to the cuppa loving UK consumer particularly in the current financial climate? Tim
November 7, 2008 at 4:46 pm #6931
Quookerman	Tim, The question of affordability is, I believe, closely allied to that of the value of the product to the consumer. If the emphasis is placed purely on the purchase price then it may seem to many that the Quooker is an expensive way to replace the kettle. However, should you factor in the huge energy savings delivered by the Quooker and the unquantifiable benefits in terms of convenience and time savings, then the equation becomes a very different beast altogether. Another very important consideration for many, especially those with small children, is safety. It may surprise many to learn that there are around 35,000 accidents per year in the home involving thermal burns to children under the age of 14, around 10% of these are attributable to accidents involving kettles. As stated in my previous post, not a single accident has been reported involving a Quooker despite there being 250,000 in use in Europe, an enviable record you have to agree. I hope this sheds at least some light on the enigma of the boiling water tap, hopefully in the not too distant future we’ll all have one and will wonder why it all took so long to happen, I live in hope…………… Cheers Neil
November 9, 2008 at 12:13 am #6933
timfoley	Neil, Thank you for raising awareness on the cost efficiency of products and how energy savings may be achieved over time when purchasing quality components. A very important factor that should always be taken into account when choosing a product. I particularly wish to thank you for highlighting the dangers that exist where children may be exposed to hot and boiling water in the kitchen. The safety statistics of Quooker are most impressive and it’s good to hear of the efforts that went into making it so. Good luck with your product. Tim