what is acceptable

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January 5, 2006 at 5:56 pm #6189

franny

See kitchen nightmare, we are currently trying to sort

out our kitchen nightmare, so far we have had our kitchen fitted , refitted then more remedial work the trouble is it is

difficult to know what is acceptable and what is not . In places the gap between the wall and the laminate surface is wide

enough for me to put my little finger in.(tiling is still to take place) this seems to much to me but what does a professional

think. we have water seepage around the sink, this seems wrong. how off centre is acceptable for a cooker hood there is a

0.5cm difference one side to other. the hood chimney is attached to wall with white sealant is this right?? The second fitter

re did the first fitters wiring but behind the cabinets the wires are tacked to the wall in one place and trail on the floor

in another.(under the sink of course) I am sure this does not comply with part p . The joint between the new kitchen waste

pipe and the old down pipe (one metric and one not I suspect) is done with mastic and cling film!! Oh yes the dish washer the

dishwasher engineer we called out due to a problem said it has no non return valve between it and the waste, fitter insists

its not needed as its a safety hose, we are suspicious of fitter as only put in 3 amp fuse and dishwasher fused!! Whats youre

take??As we are so fed up with it all it is difficult to know what is ok but not good and what is completely unacceptable.

Thanks for your help

January 5, 2006 at 7:47 pm #6190

timfoley

OK Franny,

Now that I have

removed reference to the company in question as I do not wish our website to become just another sounding board, I will be

frank with my advice.
Firstly, this company offer a guarantee as stated in the previous post. It is displayed on their

website and should be honoured if the quality of fitting is in breach of this.
The difficulty is trying to determine

whether your grievances are just and that can only truly be determined by survey and inspection on site.
I will however

state the following,

If your little finger is less than 5mm in width(Highly unlikely), then this would be deemed

acceptable.

If your sink is leaking as a result of poor plumbing by the installer, again this, in any instance, is

unacceptable

If your extractor is out of level and white silicone was used in securing it this is

unacceptable.

All electrical wiring carried out in the kitchen has to be undertaken in compliance with Part P but

judging by your details its difficult to determine whether the wiring is accepatable. Wiring can be run behind cabinetry but

it is good practice to use clips to secure it to the wall.

No such regulations exist for the installation of wastepipes

but again using silicone and cling film is unacceptable. A completely new waste is fitted as common practice.

Most

modern dishwashers have a built in non return valve for the waste and if this is faulty or missing then the machine can

backfill. This sounds like an appliance fault but again it is difficult to dtermine without inspection.
Your installer may

have fitted this to instructions but I would always suggest that the outlet hose be placed and clipped/attached at a higher

level than the waste spigot before entry to the wastepipe.

Finally it is unacceptable to defend poor quality

installations but I have no knowledge of your discussions with the company in this regard and we have to give them the benefit

of the doubt because it is a given that even the best of companies can sometimes be hoodwinked into employing a poor installer

who blagged his way in. I know this from past personal experience hence my eagerness to back an acceptable training/assessment

scheme for installers.

Contact the company and keep us updated on your progress here.

Tim.

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