Kitchen Worktops Survey - Compac Quartz Worktops
As there are a growing number of Quartz worktops available to Kitchen Buyers, what do you believe distinguishes your product from your competitors and why should a potential client opt to purchase your product?
Innovation and quality have defined the direction of COMPAC MARMOL & QUARTZ since its creation in 1975. Dedicated to the manufacture of decorative surfaces from its beginnings, the company has evolved to the point where it has become one of the foremost businesses worldwide in the production of quartz and marble surfaces: natural compounds that introduce creative possibilities, improve performance and extend the applications of the original stone. Innovation and quality are 2 main factors we believe distinguishes Compac Quartz from our competitors. Range of new colours, full of elegance, harmony and shimmering reflections, illuminating atmospheres with a bright, eye-catching appeal. Pure, uniform colours for innovative spaces with lots of visual impact. We work together with the latest innovative colours and with the Top Fashion Designers such as Karim Rashid, http://www.karimrashid.com who has created 9 exclusive and unique colours for Compac later in 2008.
Many more consumers have growing concerns about health and environmental issues in their search for a product, do they have any reason for concern when purchasing your product?
The manufacturing process starts with careful selection of raw materials in the quarry itself. With strict quality controls in place, two production centres manufacture the final product. MARMOL COMPAC in Spain has an annual production capacity of 1.8 million square metres and QUARTZ COMPAC in Portugal 1.4 million square metres per annum. Whilst still a family business this is very much an international company, present all over the world with products outstanding in design and exceptional in versatility and resistance. From among the ten minerals that, ordered according to hardness, conform to the Mohs scale, only topaz, ruby and diamond surpass the consistency of the QUARTZ COMPAC surface. Composed of silica, the mineral that produces quartz, in a proportion close to 95%, this material maintains many of the characteristics of the original rock. Its quality, however, is greater. Few surfaces are as strong and adapt so suitably to architecture and interior design. QUARTZ COMPAC is bullet-proof design and versatility. Of practically zero porosity, its resistance to impact, bending and abrasion, and its natural antibacterial protection - derived precisely from its almost total impermeability - make it the ideal product for those areas traditionally most subjected to domestic wear and tear such as surfaces, sinks and washbasins. Invulnerable to acids and oils and very easy to clean, it is the perfect surface for kitchen and bathroom. Its adaptability, resistance and quality, nevertheless, make its uses and applications infinite
Do you govern the correct installation of your products and is proper installation connected to the Manufacturing warranty of your surface?
Compac will not accept any claim for worktops that have been wrongly cut and installed, therefore where equipment is concerned, it is very important to follow the recommendations in the MANUAL FOR PROFESSIONAL USE. We provide some recommendations and norms for the installation of a kitchen worktop. We also recommend the use of JOINT COMPAC (coloured silicones) and FIX COMPAC (coloured putty), available in all the colours that we sell.
With an increasing number of manufacturers producing quartz surfaces, how competitive do you believe the price of your product to be?
Our company offers not only a very competitive price, also offers an excellent customer service and distribution of our materials. We currently have 2 warehouses in the Uk, Middlesex covering London and South of England and another one in West Yorkshire, covering all the North of England. We also have a sales network and merchandisers promoting our brand across de country.
Thin core quartz surfaces have become more readily available to UK worktop consumers, do you consider these a threat to the ambitions for your product and if not, why not?
We don't consider this a threat as we can now produce very thin surfaces in Quartz materials of 12 mm. thickness and constantly developing our material for new ideas and formats.
What is your guarantee policy and how efficient do you consider your aftercare to be in the event of a client Manufacturing defect issue?
Compac agrees at its option to make good by replacement or repair, defects in such goods which arise solely from faulty materials or workmanship. We provide to all the manufacturers a Manual for the Professional with recommendations, precautions and maintanance to consider.
The difference in cost of quartz surfaces when compared with laminate surfaces, is quite substantial. How would you justify a consumer paying the difference to buy your surface?
Our logo is Compac Quartz made to last a lifetime and I think it says everything. Classic and contemporary, quartz surfaces adapt themselves as much to habitual environments as to the most avant-garde interior design. And, if design is important, so also are aspects such as resistance, manipulability and hygiene. The development of these surfaces has allowed the technical and aesthetic limitations of natural quartz to be surpassed, thus replacing traditional products. Interior and exterior. In the living room, the kitchen, the bedroom or the bathroom. On floors and walls, facades, cladding, stairs, surfaces, edgings, door and window frames, fireplaces, columns, tables, furniture. The variety of designs, formats and thicknesses, the possibility of adapting shapes and measurements and paying attention to specific requirements, accentuate its versatility and extend its use to all kinds of spaces.