Tag Archives: worktops

Tips on buying Kitchen Worktops

I just wanted to take time to clarify a few things to clients looking to have Corian or Quartz worktops in their kitchen or bathroom project and to dispel any myths that exist when deciding whether to purchase them over the internet and in particular through our own website here at TFI.

Firstly, many of our clients, before requesting a quote over the internet, will have already received their quote from the company who are supplying their kitchen. Whether it’s an independent kitchen specialist, a High St Store such as John Lewis, Magnet or even Tesco now that they have entered the kitchen retail sector, or they may be purchasing from one of the sheds such as B&Q, Homebase or Ikea.

Great savings can be made when buying over the internet but what about the safety of your purchase and what if issues occur? Can you expect the same high level of aftercare that exists with some of the most reputable High St providers?

Wherever you make the purchase, on the web or in the High St this really depends on who you choose to make that purchase with. Some things to consider are:

  • The amount of mark up being applied to the cost of your worktops, This is given as the single most popular reason a buyer arrives at our website.
  • The reputation and industry experience of your supplier. Certain retailers, both on the High St and on the web, auction the quotes out to the cheapest fabricators regardless of the reputation. There are worktop internet retailers who have little or no experience in the industry and who, in turn, cannot answer your queries about worktops. Buyer Beware! Given their expert internet skills, however, they can appear at the top of a web search or pay into an ad campaign to appear at the top of listings giving buyers a false assumption that they must be offering a quality service.
  • What will happen if an issue occurs? Can you trust that your supplier will deal with it in a fairly? Don’t be shy about asking your provider about their procedure should an issue occur.
  • The most important factor to consider is the quality skills of a fabricator to complete your project to the highest standards. Corian is a material requiring specialist skills to fabricate and DuPont, the manufacturers, operate a Network fabricator/installer scheme that ensures the warranty exists only through approved fabricators. If any fabricator offering Corian is not a member it can only offer warranty on the material alone and not through the Network fabrication/installation scheme. The approval process is a long one and ensures that only the best fabricators become members. Don’t be fooled by any logo or sales talk that appears to confirm that a seller is part of the Quality Network. Ask and verify this first with Corian UK. Similar considerations apply to Quartz worktops and again we offer our Quartz surfaces based on the specialist skills and reputation of our partner fabricators who are the best in our business.

There are of course many more considerations not least of all cost but remember when comparing quotes to draw the comparison on a like for like basis. This is important as one provider may not be quoting you for the same specification as another.

To take our business as the model here at TFI, we apply no mark up to the quote you receive, the quote, in association with TFI, arrives to you direct from our fabricator and all transactions are made with our partner fabricators. We are fully involved in the process and interact with our clients daily to assist and educate them on the quote process and on any queries they may have.


We have however, specifically chosen who we work alongside based on their skills, prices, reputation and customer services and they in turn recognise that in working with TFI we demand the highest quality service for clients who proceed to order through us. Should issues occur and I can proudly report that in the 11 years we’ve been trading on the internet, (in addition to the 30 years we’ve worked in the kitchen industry), they have been rare and always dealt with professionally, I personally take an active role in the process to bring about a fair outcome.

We liaise with our partners daily to ensure we maintain and improve our services to the clients who visit our website in search of worktops and I believe our model is the envy of many in our industry. So the benefits to potential clients of our offerings are clear and we are very transparent about how we operate.

At present we have a great offer on Corian, Zodiaq and Luxore worktops (pictured above), and I’m please to say it is going down well with our clients. To obtain a quote go to http://www.kitchensfitted.co.uk/request_quote_special.php and if you have any questions on kitchens or worktops in general visit our forum http://www.kitchensfitted.co.uk/KitchenForum/

Tim Foley

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Worktops – the advantage of paying by Credit Card

I’m rarely asked this question and I’m surprised that some buyers may not be aware of the fact that when making payment for goods between £100-£30,000, payment by credit card offers you the invaluable advantage of purchase protection. Because under Section 75 of the Consumer Credit Act (1974), you’ll be entitled to valuable consumer protection if there’s a problem with your purchases.

In a nutshell, if, for instance, your worktop fabricator goes bankrupt and you made your purchase using your credit card, you can claim the loss back from your credit card provider. Continue reading

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Buying Corian or Quartz worktops safely

I’ve had some interesting conversations this week. The first with a client who had purchased his Corian worktops via a retailer, not an internet retailer but a bricks and mortar showroom. A problem was discovered by the client two years after purchasing the tops and as Corian arrives with a 10 year manufacturers warranty, he attempted to contact the seller to request a call out to determine whether the problem was covered under the warranty. Disappointingly for the client, the retailer had since gone into administration and in his desperation he contacted me to obtain my advice. Unfortunately there was little I could offer other than to inform him that if the issue was a fabrication fault and if the company who installed the Corian were a DuPont approved Network Fabricator, then he should contact Corian UK. I went on to try to discover if indeed the worktop was a Corian Worktop and not some thin “Corian Like worktop”, as some sellers like to define cheaper alternatives.

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Corian and Quartz worktops 50% off RRP – Gimmick

I keep coming across the term 50 or 60 or 40% off the RRP (Recommended Retail Price) for Corian or Silsetone or Compac and if anyone out there has a definitive list of what the recommended retail prices are I’d be grateful if you’d send it across to me. Truth is in reality there is no such thing other than a fabricated, unseen cost that’s designed to think you are getting a bargain with an everlasting promotional offer.

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Corian and Quartz worktops – why to buy from TFI

I often get asked why we only sell Corian and Quartz worktops at TFI. It’s an easy one for me to answer – because our phone never rings with issues that are more associated with other inferior surfaces that are prevalent on a host of other internet worktop websites. Before we offer any surface we undertake long research into it’s make up, the price and the manufacturers faith in the product – let’s face it, if you offer a 5yr manufacturing defect guarantee on a bespoke surface, why wouldn’t you opt for a laminate offering the same.
People also ask – are we fabricators and do we have a showroom. The answer is no, although we can arrange for anyone to visit our fabricators showroom, but what we are able to achieve through working alongside a collaborative partner offering our visitors the best surfaces available is the following

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Worktops – Compare the market

Price comparison websites are now being scrutinised for how they operate and Direct Line’s advertising campaign, to take just one recent example, promotes their disassociation as a positive stance, intimating that they do not wish to be be part of the perception that the buyer is on to a winner.

How most of the Price Comparison websites work is through fee paying subscribers who wish to be included in the results pages yet this leaves many more, and in many cases many more affordable suppliers who do not wish to subscribe unlisted.  Ironically the customer is then prevented from knowing about a service that is more affordable but who can not compete against the big boys with unlimited marketing and advertising funds at their disposal.

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Compac Worktops

Just to alert all our visitors to the new range of Quartz worktops we now offer giving you a greater range of colours to choose from. Of all the quartz ranges we offer, I have to say that the Compac range of worktop colours is very impressive and a little different from most others. A number of the colours on offer, such as Apple, Lime and Orange, are contemporary, vibrant and a with very subtle mirror flecks unlike the very evident fragments of other ranges although these too form a part of the collection with the firm favourite “Sparkly Black” offered and titled “Azabache”..

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Worktops – Don’t believe all you read

Corian’s beauty and elegance outshines all other surfaces and its unique lustre will ensure it remains the No.1 choice for designers and buyers worldwide.
To the touch its stone like quality can be compared only to the finest jewels and its performance merits a trust and respect matched by its environmental beauty.
Just a wipe of a cloth will maintain Corians perfection and ensure its wonderfulness for all time.

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